[AquaticLife] Who Was That Masked Man? Thanks Dr. Tim!
I once asked a customer service agent at drsfostersmith.com to put in added padding in the light fixture they kept sending me, well the next one I got was shipped the same as the others, and of course every one of them was broken when it got here. Speaking of, I still haven’t gotten my refund from them, sounds like I need to give them a call. The moral of my story here is this; don’t trust what the customer service agents tell you at drsfostersmith.com, they don’t always follow through on special packaging instructions in the shipping department.
Amber
Lenny V. aka GoldLenny wrote: > > That was actually the real Dr. Tim Hovanec.. from Dr. Tim’s Aquatics > http://www.drtimsaquatics.com, the > inventor of the Bio-Wheel, Bio-Spira and > now, Dr. Tim’s One And Only. I emailed him off-list about the current > thread and he replied to me and then replied to the group. How cool is > that > to have such a noted industry expert as a member. I just got done reading > his article about the Zeolite used for ammonia removal, Clinoptilolite > (and > we thought Zeolite was a hard name.. lol) and the pluses and minuses of > using it.. mostly minuses. > http://drtimsaquatics.com/Library_Presentations/Aquarium_Lit/assets/Clinopti > > lolite.pdf > > But back to the One and Only… I think if it only gets really cold during > shipping, it would be OK but if it freezes, then that kills the > bacteria… > after all, it should be refrigerated if you don’t use the entire bottle > after opening. Yes, the bottles have date codes on them and have a six > month shelf life at room temp. Just have DrsFosterSmith.com or whoever you > order from put a little heat pack in the box.. not right next to the > bottle > though… and you should be OK. The heat packs are really inexpensive and > they use them when the ship live fish. > > And I like how he stands by his product too… offering a replacement > to the > OP without a hitch. > > Lenny Vasbinder > Fish Blog - http://GoldLenny.blogspot.com > (Links to any articles referenced in above reply are listed on the right > side, alphabetically under Labels and also under Archives by Year, Month) > > —–Original Message—– > From: AquaticLife@yahoogroups.com > > [mailto:AquaticLife@yahoogroups.com > ] On > Behalf Of bill1433 > Sent: Tuesday, January 06, 2009 2:20 PM > To: AquaticLife > Subject: [AquaticLife] Who Was That Masked Man? Thanks Dr. Tim! > > I think that guy (Dr. Tim,tinyfish95021,) just saved me a bit of money. > > His description about his product makes perfect sense, its living. > So if you have an extremely cold weather shipment ( like is folks here in > the frozen Northeast of Pennsylvania), coming from some mail order > supplier > and the stuff gets frozen solid there¢s every chance in the world that the > bacteria will be dead and thus be rendered useless! Food for thought here > folks. > > Also it would follow that the product needs to have some sort of code date > to determine its age which if memory serves, is 6 months. > > Thanks Dr. Tim! > > Bill > >
Category: Philippines Internet Koi Society
